Privacy Policy

Last updated: June 2026

Short version: Crate is a desktop app. It processes your files locally on your machine. We don't see your files, we don't track you, and we collect as little data as possible.

1. What Crate (the app) collects

Nothing. Crate runs entirely on your computer. Your audio files, session data, and .crate packages never leave your machine through us. There is no telemetry, no analytics, no tracking, and no cloud connection. The app works fully offline.

The only network request the desktop app may make is an optional update check to GitHub Releases (api.github.com) to see if a newer version is available. This request contains only the app version string in the User-Agent header — no personal data is transmitted.

2. What the website collects

This website (crate.fluxcode.studio) is a static site. It does not use cookies for tracking. We may use:

• IP geolocation (ipapi.co) — a single request to determine your country for pricing. No data is stored on our end. See ipapi.co's privacy policy.
• Google Fonts — loaded from Google's CDN. See Google's privacy policy.

3. Newsletter

If you voluntarily subscribe to our newsletter, we collect:

• Your name (optional)
• Your email address
• Your consent (date and record of opt-in)

We use Sendy (self-hosted email software) to manage our mailing list. Your data is stored on our own servers — not on a third-party SaaS platform. We never sell, rent, or share your email with anyone.

Every email includes a one-click unsubscribe link. You can also email us at any time to request deletion of your data.

4. Purchases

License purchases are processed by Polar. Polar receives your email address and payment details (card number, billing address) to process the transaction. We do not store your credit card details. See Polar's terms for their data handling practices.

After purchase, your license key is delivered via email through Resend, a transactional email service. Resend receives only your email address for the purpose of delivering the license key. See Resend's privacy policy.

Our license-delivery webhook runs on Fly.io infrastructure. It processes order events (email, product ID) to mint and deliver your license. No payment card data reaches our servers.

5. Your rights (GDPR / CCPA)

You have the right to:

• Access — request a copy of any data we hold about you
• Rectify — correct inaccurate data
• Delete — request deletion of your data ("right to be forgotten")
• Portability — receive your data in a machine-readable format
• Withdraw consent — unsubscribe from emails at any time
• Object — opt out of any processing

To exercise any of these rights, email privacy@fluxcode.studio.

6. Data retention

Newsletter subscriber data is retained until you unsubscribe or request deletion. Purchase records are retained as required for accounting and tax compliance.

7. Children

Crate is not directed at children under 16. We do not knowingly collect data from minors.

8. Changes

We may update this policy. Material changes will be noted on this page with an updated date. Continued use of the website after changes constitutes acceptance.

9. Contact

For privacy questions: privacy@fluxcode.studio